We aim to deliver on the next working day, however, due to Covid-19, there might be some delays

The cost of delivery is £5.99

Delivery will be contactless: Our preferred courier will not be handling over their hand held devices for you to sign. Instead they will be recording the full name of the recipient where a signature is required and might take a photo of your item dropped in front of your door as evidence of delivery.

Please also be aware that international deliveries are subject to delay and international shipping charges have increased due to Covid-19.

Please note: once an order has been placed on our website, if you wish to cancel you will need to send us an email within 4 hours from 9am to 5am as we aim to dispatch all our orders as soon as possible.

Please refer to our returns and refunds policy for more information

At Candles by Phoebe, we hand pick your order and pack it with the greatest of care – to ensure that your package arrives in perfect condition – and in a timely fashion.

We are not able to ship orders to Islands around the UK yet. Once we are able to do that, we will update our website.